Support services

Staying Connected
Staying Connected logoThe Staying Connected program is designed for companies with more than 12 employees. It is a half day workplace program helping men deal with separation.

Interview Service
As part of our outreach program, CSA officers are available in the following areas to conduct face-to-face interviews with CSA customers.

Community Information Sessions
Information sessions are conducted by CSA, along with legal, financial and parenting groups within the community. These sessions focus on providing information about the child support scheme, and they aim to help parents examine their options and make choices on how they can both be responsible for the financial wellbeing of their children. These sessions are free and anyone is welcome.

Community Services Directory
CSA has developed a national online Community Services Directory. It provides information about organisations offering services to assist parents, including: Separation and grief counselling; parenting guidance; Legal advice; Support groups; Practical assistance; Financial counselling; and Mediation.

Choose your language
Translate this site into other languages. Please note, if you do not speak English and need help from the Child Support Agency, ring the Translating and Interpreting Service (TIS) on 13 14 50 between 8.30am and 4.45pm (local time), Monday to Friday. Ask them to set up a three-way conversation between you, an interpreter and a Child Support officer.

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