Factsheets

Child Support Agency fact sheets are divided into

For further information you may also want to visit our publications, newsletters or publications in your language.

You can also view FAHCSIA's factsheets regarding the Child Support Scheme reforms.

To order our publications please complete the online publications order form.

For additional tools for separated and blended families, including books, websites and multimedia resources, please visit our separation resources section.

Factsheets

Title HTML PDF RTF Order
The child support formula webpage
Recognising care of the children webpage  
Do you have care of your grandchildren? webpage webpage
(543k)		    
Costs of raising children webpage
When your circumstances change webpage
Your income webpage
Estimating your income webpage
Earning extra income after separation webpage
CSA transfers payments between parents webpage
Making direct payments webpage
Private payments webpage
Being deployed?   webpage
(643k)
Changes to the Child Support Scheme for WA ex-nuptial customers webpage
Second families webpage
Alignment of Care webpage
Non-parent carers webpage
Minimum assessments webpage
Fixed assessments webpage
Nil assessments webpage
Limited agreements webpage
Binding and lump sum agreements webpage
Claiming compensation from the CSA webpage      
Changing your child support in special circumstances webpage
Capacity to pay reviews webpage
Reconciliation - getting back together webpage
Optical surveillance webpage
Departure prohibition orders webpage
Have you recently become unemployed? webpage pdf version
(565k)
Are you experiencing financial hardship? webpage pdf version
(735k)		  
CSAonline information for parents webpage pdf version
(510k)		 RTF icon
(49k)

Assessment Notices and Payer Statements

Title HTML PDF RTF Order
Payer Account Statement webpage pdf version
(667k)		  

If you or the other parent lives overseas

Title HTML PDF RTF Order
Paying child support when the other parent is overseas (amount established overseas)

Also available in:
frenchgermanitalianspanish		 webpage webpage
(729k)		 RTF icon
(97k)		 Order online
Paying child support when the other parent is overseas (amount established in Australia)

Also available in:
frenchgermanitalianspanish		 webpage webpage
(715k)		 RTF icon
(100k)		 Order online
Paying child support when you live overseas

Also available in:
frenchgermanitalianspanish		 webpage webpage
(508k)		 RTF icon
(91k)		 Order online
Receiving child support when you live overseas

Also available in:
frenchgermanitalianspanish 		webpage webpage
(323k)		 RTF icon
(116k)		 Order online
Receiving child support when the other parent lives overseas

Also available in:
frenchgermanitalianspanish 		webpage webpage
(637k)		 RTF icon
(95k)		 Order online
Paying child support to the other parent in New Zealand

Also available in:
frenchgermanitalianspanish 		webpage webpage
(753k)		 RTF icon
(89k)		 Order online
Receiving child support when the other parent lives in New Zealand

Also available in:
frenchgermanitalianspanish 		webpage webpage
(792k)		 RTF icon
(89k)		 Order online
Do you have a child support case in Australia or New Zealand? webpage webpage
(633k) 		RTF icon
(89k)

NZIRCS or CSA? Who to contact and when - single page wallet card

 PDF
(173k)

NZIRCS or CSA? Who to contact and when - double page wallet card

 PDF
(141k)
CSAonline information for overseas customers webpage  pdf version
(511k)		 RTF icon
(52k)

Employers

Title HTML PDF RTF Order
What is the Child Support Agency’s Protected Earnings Amount? webpage version      
CSAonline information for employers webpage version pdf version
(482k)		 RTF icon
(54k)

Prisoners

Title HTML PDF RTF Order
Being an advocate for a prisoner who pays child support webpage RTF icon
(90k)		 Order online
Child support responsibilities when you enter prison webpage RTF icon
(71k)		 Order online
Child support responsibilities when you leave prison webpage pdf version
(543k)		 RTF icon
(84k)		 Order online

Compliance

Title HTML PDF RTF Order
The CSA and paying parents webpage PDF
(837k) 		RTF
(120k) 		Order online
The CSA and receiving parents webpage PDF
(941k) 		RTF
(115k) 		Order online
What is the CSA doing to collect overdue child support? webpage PDF
(1mb) 		RTF
(127k) 		Order online

Customers from a diverse background

Title HTML PDF RTF Order
Do you need interpreting help? webpage RTF icon
(215k)		 Order online
Introduction to child support for customers from a diverse background: Arabic Arabic   PDF
(736k)		    
Introduction to child support for customers from a diverse background: Chinese Chinese   PDF
(696k)		    
Introduction to child support for customers from a diverse background: Spanish Spanish   PDF
(618k)		    
Introduction to child support for customers from a diverse background: Turkish Turkish   PDF
(737k)		    
Introduction to child support for customers from a diverse background: Vietnamese Vietnamese   PDF
(723k)		    
Supporting separated families from diverse backgrounds factsheet (Stakeholder) webpage version PDF
(954k)		 RTF
(82k)		  

Please note

If you do not speak English and need help from the Child Support Agency, ring the Translating and Interpreting Service (TIS) on 13 14 50 between 8.30am and 4.45pm (local time), Monday to Friday.

Ask them to set up a three-way conversation between you, an interpreter and a Child Support Officer.