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Facts and Figures 2006-2007

Child Support Scheme - Key Facts and Figures

Introduction

1.0 A Brief Overview and History of the Australian Child Support Scheme

• 1.1 The aims of the Child Support Scheme
• 1.2 A brief history of the Child Support Scheme
• 1.3 Child Support Scheme Reforms 2006–08
• 1.4 The Child Support formula
• 1.5 Administrative arrangements between the CSA as part of the Department of Human Services, the Department of Families, Housing, Community Services and Indigenous Affairs and the Attorney-General’s Department
  • 1.5.1 The role of the CSA in the Department of Human Services
  • 1.5.2 The role of the Department of Families, Housing, Community Services and Indigenous Affairs
  • 1.5.3 The role of Centrelink
  • 1.5.4 The role of the Attorney-General’s Department
  • 1.5.5 The role of the Social Security Appeals Tribunal
• 1.6 How the Child Support Scheme works

2.0 Reasonable action to obtain child support

• 2.1 Child support customers
• 2.2 Maintenance action being taken by Family Tax Benefit customers

3.0 Caseload

• 3.1 Caseload
• 3.2 Caseload by stage and collection method
• 3.3 International cases
• 3.4 Assessment type
• 3.5 Change of assessment
• 3.6 Type of care arrangement

4.0 Customer overview by collection method and stage

• 4.1 Number of customers
• 4.2 Number of children
  • 4.2.1 Children subject to child support assessments (Stage 2)
  • 4.2.2 Paying parents’ subsequent families
• 4.3 Number and gender of paying parents and receiving parents
• 4.4 Age of cases
• 4.5 Income of paying parents and receiving parents
• 4.6 Income sources of CSA paying parents who lodge income tax returns

5.0 Scheme outcomes

• 5.1 Liabilities
  • 5.1.1 Liabilities by CSA and private collect
  • 5.1.2 Average child support liabilities
• 5.2 Payments
  • 5.2.1 Total credits and liabilities
  • 5.2.2 Child support transferred
  • 5.2.3 Collections—CSA collect cases
  • 5.2.4 Compliance
  • 5.2.5 Liabilities and overdue child support—CSA collect cases
  • 5.2.6 Overdue child support—CSA collect cases

6.0 Legal Services Program overview

• 6.1 Background
• 6.2 Statistics and advice work types
  • 6.2.1 Community legal services program statistics 2006–2007

7.0 Savings and costs

• 7.1 Savings
• 7.2 Scheme costs

8.0 CSA people and performance

• 8.1 CSA customer service satisfaction
• 8.2 CSA telephone performance

9.0 Increased support for parents

• 9.1 CSA support products
• 9.2 Online services

Appendices

• Appendix 1: Contact Details
• Appendix 2: Amounts Used in Child Support Assessments

Comments on this paper are welcomed and should be addressed to:

The Director
Business Analysis and Research
Child Support Agency
Department of Human Services
40 Cameron Avenue
BELCONNEN ACT 2617
www.csa.gov.au

© Commonwealth of Australia 2008

This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process, nor may any other exclusive right be exercised without prior written permission from the Commonwealth.

Requests and inquiries concerning reproduction and rights should be addressed to the Commonwealth Copyright Administration, Attorney General’s Department, Robert Garran Offices, National Circuit, Barton Act 2600 or submitted online www.ag.gov.au/cca

1318.11.06

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