This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process, nor may any other exclusive right be exercised without prior written permission from the Commonwealth available from the Child Support Agency (CSA). Requests and inquiries concerning reproduction and rights should be addressed to:

Deputy General Manager
External Relations
Child Support Agency
GPO Box 1903
Canberra ACT 2601

Privacy

The Child Support Agency is bound by the Privacy Act 1988. This means there are strict guidelines as to when, why and how we can collect, store, access, use and disclose your personal information.

For further information go to Your information and privacy or go to our website www.csa.gov.au

More information is available on the Office of the Privacy Commissioner’s website at www.privacy.gov.au

We take protecting your privacy very seriously.

If you believe we have interfered with your privacy, call 131 272 and ask to speak to a Privacy Officer or email CSANationalComplaintsResolutionPrivacy@csa.gov.au

Disclaimer

The general information in this book is intended to be used in conjunction with CSA’s telephone service. Parents should rely on direct contact with their Customer Service Officer for information and decisions relevant to their individual circumstances.

The Australian Government accepts no responsibility or liability for any loss suffered as a result of reliance on the information contained in this book.

It is a serious offence to provide false or misleading information in relation to your child support case.

If you have a hearing or speech difficulty

Teletypewriter (TTY)
Phone 1800 631 187

National Relay Service
Phone 133 677
(then quote ‘131 272’)

Do you need interpreting help?
If you don’t speak English and need help from CSA, ring the Telephone Interpreting Service on 131 450 between 8.30am and 4.45pm (local time), Monday to Friday.

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