Are you a separated parent?
Paying Child Support
Are you working?
CSA can help by arranging child support to come directly out of your pay—which is quicker, easier and hassle free.
Lost your job?
With one phone call to either Centrelink or CSA to update your work details you can make sure you don’t end up paying too much child support.
Got a child support debt and you don’t know what to do?
Talk to us. Don’t let a child support debt get out of control. CSA can help you work out a payment arrangement that will work for you. We can also make sure the amount you are assessed to pay is correct.
Getting Centrelink payments?
CSA can organise child support to be deducted from your payment. Remember to also speak to CSA if you are getting new Centrelink payments or if you are no longer getting Centrelink payments.
Changes
If things change for you—like you get a new job, you lose your job or you have a new baby—you need to tell CSA as soon as possible. Changes like these can affect how much child support you need to pay.
Contact CSA
If you’re finding it tough paying child support or you’re not sure what’s going on contact CSA. Call us and have a yarn on 131 272*.
Receiving Child Support
You may be able to arrange the transfer of payments directly between the other parent and you. Otherwise you can ask CSA to collect your child support for you.
Am I eligible for child support?
You can apply for a child support case if:
- you are separated from your kid’s other parent, and
- your kids are under 18 years old.
Are you getting Centrelink payments?
To be eligible for some Centrelink payments you may have to apply for a child support case. Contact CSA or Centrelink to find out more.
Changes
If things change for you—like you get a new job, you lose your job or you change address—you need to tell CSA as soon as possible. Changes like these can affect your child support.
Contact CSA
If you’re doing it tough and not receiving your child support and need to talk to someone, give us call and have a yarn on 131 272*.
Contact Centrelink
Call Centrelink on 136 150* or the Indigenous Call Centre (NT, WA and north Qld only) on 136 380*.
What is the Child Support Agency?
The Child Support Agency (CSA) works out how much child support is payable based on what you and the other parent earn. We can help you by providing advice and options to suit your situation.
There’s a lot to deal with
Being separated from your kids and family can be very hard sometimes. As well as information about child support, CSA can also help you with other issues—including referral to organisations that can help you with housing, medical, legal and counselling services. Call CSA on 131 272*.
Who gets child support?
The person who looks after the kids can apply for child support. The children need to be under 18 and living with the person who is applying. If you’re an aunty, uncle or grandparent and the kids live with you, you may also be eligible to apply for child support.
Want to apply for Centrelink benefits?
To be eligible for some Centrelink benefits you may have to apply for a child support case. Contact CSA or talk to Centrelink to find out more.
If you need to talk about your child support, give us call and have a yarn on 131 272*.
Contact Centrelink
Call Centrelink on 136 150* or the Indigenous Call Centre (NT, WA and north Qld only) on 136 380*.
CSA has a range of free booklets for parents. To order your free copy visit www.csa.gov.au or freecall 1800 040 972 (charges apply to mobile and public phones).
* Call charges apply
1247.01.11