Are you a separated parent?

Paying Child Support

Are you working?

CSA can help by arranging child support to come directly out of your pay—which is quicker, easier and hassle free.

Lost your job?

Have you been to Centrelink? You need to talk to CSA too. CSA needs to know that you’re no longer working so you don’t end up paying too much child support.

Got a child support debt and you don’t know what to do?

Talk to us. Don’t let a child support debt get out of control. CSA can help you work out a payment arrangement that will work for you. We can also make sure the amount you are assessed to pay is correct.

“CSA is there to help you if you are separated. Call them.”

Kyle Vander-Kuyp
Department of Human Services Indigenous Ambassador and Olympic Hurdler

Getting Centrelink benefits?

CSA can organise child support to be deducted from your benefit. Remember to call CSA if you are either starting benefits or your benefits are finishing.

Changes

If things change for you—like you get a new job, you lose your job or you have a new baby—you need to tell CSA as soon as possible. Changes like these can affect how much child support you need to pay.

Contact CSA

If you’re finding it tough paying child support or you’re not sure what’s going on contact CSA. Call us and have a yarn on 131 272* .

Receiving Child Support

You may be able to arrange to transfer payments directly between the other parent and you. Otherwise you can ask CSA to collect your child support for you.

Am I eligible for child support?

You can apply for a child support case if:

• you are separated from your kid’s other parent and
• your kids are under 18 years old.

Are you getting Centrelink benefits?

To be eligible for some Centrelink benefits you may have to apply for a child support case. Contact CSA or talk to Centrelink to find out more.

Changes

If things change for you—like you get a new job, you lose your job or you change address—you need to tell CSA as soon as possible. Changes like these can affect your child support.

Contact CSA

If you’re doing it tough and not receiving your child support and need to talk to someone, give us call and have a yarn on 131 272* .

Contact Centrelink

Call Centrelink on 136 150* or the Indigenous Call Centre (NT, WA and north Qld only) on 136 380* .

What is the Child Support Agency?

The Child Support Agency (CSA) works out how much child support is payable based on what you and the other parent earn. We can help you by providing advice and options to suit your situation.

There’s a lot to deal with

Being separated from your kids and family is tough; being on your own and looking after the kids is hard too. As well as information about child support, CSA can also help you with other issues—including referral to organisations that can help you with housing, medical, legal and counselling services. Call CSA on 131 272* .

Who gets child support?

The person who looks after the kids can apply for child support. The children need to be under 18 and living with the person who is applying. If you’re an aunty, uncle or grandparent and the kids live with you, you may also be eligible to apply for child support.

Want to apply for Centrelink benefits?

To be eligible for some Centrelink benefits you may have to apply for a child support case. Contact CSA or talk to Centrelink to find out more.

If you need to talk about your child support, give us call and have a yarn on 131 272*.

Contact Centrelink

Call Centrelink on 136 150* or the Indigenous Call Centre (NT, WA and north Qld only) on 136 380* .

CSA has a range of free booklets for parents. To order your copy visit www.csa.gov.au or freecall 1800 040 972 (charges apply to mobile and public phones).

 

1247.10.06