Publications
Publications are divided into Parents, Young people, Indigenous, Employers, Legal, Corporate, Our Service Commitment, Statistics, Strategic planning, CSA staffing.
For further information you may also want to visit our factsheets, newsletters or publications in your language sections.
To order our publications please complete the online publications order form.
Note that not all of our publications are available to order as a hardcopy.
For additional tools for separated and blended families, including books, websites and multimedia resources, please visit our separation resources section.
Parents
Top of pageYoung people
Indigenous
| Title | HTML | RTF | |||
|---|---|---|---|---|---|
| Are you a separated parent? |
 |
 (596k) |
 (60k) |
Order online | |
| It’s not about the money. It’s about the kids. |
|
(26k) |
(67k) |
Order online |
Employers
| Title | HTML | RTF | |||
|---|---|---|---|---|---|
| The Employers Guide To Child Support |
(368k) |
(288k) |
Order online | ||
| Fact sheet: CSAonline - information to assist employers | |
(597k) |
(54k) |
||
| Child Support Deductions Report | (152k) |
Legal
| Title | HTML | RTF | |||
|---|---|---|---|---|---|
|
The Legal Practitioner’s guide Post 1 July 2008 |
|
(1.04M) |
(832k) |
||
| Pre 1 July 2008 |
(549k) |
(454k) |
Corporate
| Title | HTML | RTF | |||
|---|---|---|---|---|---|
| Annual Quality Review | |||||
| Annual Quality Review - 2010/2011 | (2.1M) |
||||
| DQO Implementation Report | |||||
| DQO Implementation Report - 2011 | (2.2M) |
||||
| David Richmond: Delivering Quality Outcomes Review | |||||
| Part one: pages 1-140 |
(3.5M) |
||||
| Part two: pages 141-144 |
(1.7M) |
||||
| Part three: pages 145-148 |
(2.9M) |
||||
| Part four: pages 149-187 |
(3.5M) |
Our service commitments
| Title | HTML | RTF | |||
|---|---|---|---|---|---|
| Our service commitments |
|
(402k) |
Statistics
| Title | HTML | RTF | |||
|---|---|---|---|---|---|
| Facts and Figures 2008–09 |
(1.7M) |
||||
| Facts and Figures 2007–08 |
|
(3.5M) |
|||
| Facts and Figures 2006–07 |
|
(1.5M) |
(1.3M) |
||
| Child Support Schemes: Australia and Comparisons 2006 |
(943k) |
(822k) |
|||
| Facts and Figures 2005–06 |
|
(2.7M) |
(1.4M) |
||
| Facts and Figures 2004–05 |
|
(1.0M) |
(937k) |
||
| Facts and Figures 2003–04 |
|
(456k) |
(368k) |
||
| Facts and Figures 2002–03 |
|
(794k) |
(415k) |
||
| Facts and Figures 2001–02 |
|
(396k) |
(313k) |
||
| Facts and Figures 2000–01 |
|
(352k) |
(374k) |
||
| Facts and Figures 1998–99 |
|
(310k) |
(629k) |
||
| Child Support Schemes: Australia and Comparisons 1998–99 |
|
(383k) |
(1.6M) |
Strategic planning
| Title | HTML | RTF | |||
|---|---|---|---|---|---|
| Child Support–Program Plan 2009–2013 |
(617k) |
||||
| CSA Strategic Plan 2008 and beyond |
(472k) |
||||
| CSA Strategic Plan 2006-2008 |
(473k) |
(1.71M) |
|||
| CSA Business Plan 2004–2005 |
(1.24M) |
(399k) |
|||
| CSA Business Plan 2003–2004 |
(808k) |
(392k) |
|||
| CSA Business Plan 2002–2003 |
(301k) |
(981k) |
CSA staffing
| Title | HTML | RTF | |||
|---|---|---|---|---|---|
| CSA Collective Agreement 2008-2011 |
(2.5M) |
(1.7M) |
|||
| Collective Agreement Salary Table, effective 9 July 2009 |
(52k) |
||||
| Statement of Commitment |
(245k) |
Please note:
If you do not speak English and need help from the Child Support Agency, ring the Translating and Interpreting Service (TIS) on 13 14 50 between 8.30am and 4.45pm (local time), Monday to Friday.
Ask them to set up a three-way conversation between you, an interpreter and a Child Support Officer.