Publications

Publications are divided into Parents, Young people, Indigenous, Employers, Legal, Corporate, New Child Support Scheme, Customer Commitment, Statistics, Strategic planning, CSA staffing.

For further information you may also want to visit our fact sheets, newsletters or publications in other languages sections.

For Child Support Scheme Reforms specific publications and information about the new Child Support Scheme and changes to Family Assistance visit the Scheme Reforms website.

To order our publications please complete the online publications order form.

Note that not all of our publications are available to order as a hardcopy.

For additional tools for separated and blended families, including books, websites and multimedia resources, please visit our separation resources section.

Parents

Title HTML PDF RTF Multimedia
The Parent's Guide to Child Support
Also available in:
Arabic Chinese Spanish Turkish Vietnamese 		HTML version pdf version
(1.66M) 		  Order online Available in other languages
Me and my Changing Family—Moving forward   pdf version
(920k) 		rich text version
(3.3M) 		audio version Order online  
Me and my Kids—Parenting from a distance
Also available in:
Arabic Chinese Spanish Turkish Vietnamese
pdf version
(496k) 		rich text version
(384k) 		audio version Order online Available in other languages
Me, my kids and my Ex—Forming a workable relationship for the benefit of your children
Also available in:
Arabic Chinese Spanish Turkish Vietnamese 		pdf version
(838k) 		rich text version
(950k) 		audio version Order online Available in other languages
Me and my Money—Practical money ideas
Also available in:
Arabic Chinese Spanish Turkish Vietnamese 		pdf version
(691k) 		rich text version
(311k) 		audio version Order online Available in other languages
What about me?—Taking care of yourself
Also available in:
Arabic Chinese Spanish Turkish Vietnamese 		pdf version
(2.9M) 		rich text version
(560k) 		audio version Order online Available in other languages
Dealing with Separation CD-ROM HTML version rich text version
(202k) 		Order online  
Separated parents and tough times HTML version pdf version
(636k) 		rich text version
(56k) 		Order online  
CSA: Supporting parents to meet their child support responsibilities 2008-2010   pdf version
(1.47M) 		rich text version
(383k) 		  Order online  
CSA Info Service HTML version pdf version
(160k) 		rich text version
(49k) 		   
Information and services to support separated families HTML version pdf version
(499k) 		rich text version
(76k) 		Order online  
Objections, complaints and reviews – your rights following CSA decisions HTML version pdf version
(278k) 		  Order online  
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Young people

Title HTML PDF RTF
Family separation: a guide for teens webpage version pdf version
(3.05M)		 rtf version
(366k)		 Order online  
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Indigenous

Title HTML PDF RTF
Are you a separated parent? HTML version pdf version
(306k) 		rich text version
(28k) 		Order online  
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Employers

Title HTML PDF RTF    
Employer’s handbook webpage version pdf version
(253k) 		Order online  
Fact sheet: CSAonline - information to assist employers webpage version pdf version
(482k) 		rich text version
(54k) 		   
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Title HTML PDF RTF    
The Legal Practitioner’s guide
Post 1 July 2008 		webpage version pdf version
(1.04M) 		rich text version
(832k) 		   
Pre 1 July 2008   pdf version
(549k) 		rich text version
(454k) 		   
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Corporate

Title HTML PDF RTF
David Richmond: Delivering Quality Outcomes Review
Part one: pages 1-140 PDF
(3.5M)
Part two: pages 141-144 PDF
(1.7M)
Part three: pages 145-148 PDF
(2.9M)
Part four: pages 149-187 PDF
(3.5M)
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The new Child Support Scheme

Title HTML PDF RTF
New Child Support Scheme and changes to Family Assistance HTML version pdf version
(3.0M) 		rich text version
(456k) 		   
New Child Support Scheme and changes to Family Assistance DVD HTML version PDF
(79k) 		RTF
(107k) 		   
Indigenous customer brochure - Child Support is changing webpage version PDF
(439k) 		RTF
(35k) 		   
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Customer Commitment

Title HTML PDF RTF
Customer Commitment webpage version pdf version
(402k) 		rich text version
(54k) 		   
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Statistics

Title HTML PDF RTF
Facts and Figures 2007–08   pdf version
(3.5M) 		     
Facts and Figures 2006–07 webpage version pdf version
(1.5M) 		rich text version
(1.3M) 		   
Child Support Schemes: Australia and Comparisons 2006 pdf version
(943k) 		rich text version
(822k) 		   
Facts and Figures 2005–06 webpage version pdf version
(2.7M) 		rich text version
(1.4M) 		   
Facts and Figures 2004–05 webpage version pdf version
(1.0M) 		rich text version
(937k) 		   
Facts and Figures 2003–04 webpage version pdf version
(456k) 		rich text version
(368k) 		   
Facts and Figures 2002–03 webpage version pdf version
(794k) 		rich text version
(415k) 		   
Facts and Figures 2001–02 webpage version pdf version
(396k) 		rich text version
(313k) 		   
Facts and Figures 2000–01 webpage version pdf version
(352k) 		rich text version
(374k) 		   
Facts and Figures 1998–99 webpage version pdf version
(310k) 		rich text version
(629k) 		   
Child Support Schemes: Australia and Comparisons 1998–99 webpage version pdf version
(383k) 		rich text version
(1.6M) 		   
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Strategic planning

Title HTML PDF RTF
Child Support–Program Plan 2009–2013 webpage version pdf version
(617k) 		     
CSA Strategic Plan 2008 and beyond webpage version pdf version
(472k)
CSA Strategic Plan 2006-2008 webpage version pdf version
(473k) 		rich text version
(1.71M) 		   
CSA Business Plan 2004–2005 pdf version
(1.24M) 		rich text version
(399k) 		   
CSA Business Plan 2003–2004 pdf version
(808k) 		rich text version
(392k) 		   
CSA Business Plan 2002–2003 pdf version
(301k) 		rich text version
(981k) 		   
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CSA staffing

Title HTML PDF RTF
Workplace Diversity Plan 2006-08 webpage version pdf version
(5.4M) 		rich text version
(794k) 		   
CSA Collective Agreement 2008-2011 pdf version
(2.5M) 		rich text version
(1.7M) 		   
Collective Agreement Salary Table, effective 9 July 2009 pdf version
(52k) 		     
Statement of Commitment pdf version
(245k) 		     
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Please note:
If you do not speak English and need help from the Child Support Agency, ring the Translating and Interpreting Service (TIS) on 13 14 50 between 8.30am and 4.45pm (local time), Monday to Friday.
Ask them to set up a three-way conversation between you, an interpreter and a Child Support Officer.
You may also translate the CSA website into a language other than English.

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