When your circumstances change
When your circumstances change, contact us as soon as you can. Call us on
131 272 or you may also be able to use CSAonline.
We can’t backdate most changes, and if we don’t know your current details
then your child support assessment might not be accurate.
You might pay too much child support or not receive the correct amount if there was
a change to your circumstances and you didn’t tell us about it. If you receive
too much child support, we’ll help you work out a repayment arrangement.
If you’re at risk of violence, contact us immediately - we can talk to you
about available options and refer you to services that can help.
Changes you need to tell us about
Your contact details
- Postal address
- Telephone numbers
- Email address (if you have one)
Your bank account details
- Changes to your bank account name
- Changes to your bank account number
- Changes to your BSB number
Your income
- Getting a job
- Losing your job
- Changing jobs
- An increase or decrease in your current income
Learn more about income.
Your children’s details
Moving overseas
- You move overseas
- The other parent moves overseas
- Your child moves overseas
Learn more about international customers.
You and the other parent decide to get back together
Learn more about reconciling with the other parent.