SSAT decisions about the CSA

A range of decisions in relation to Child Support matters is published on the Australasian Legal Information Institute (AustLII) website. The decisions are published to assist public understanding of the operation of the Child Support Scheme and promote the transparency and accountability of the Child Support Agency’s decision–making processes.

The SSAT publishes its decisions in full to ensure that the full context and basis for the decision can be understood, however personal information and information which may identify individuals to a member of the public are removed. The names in these case examples have been changed to protect the privacy of customers.

It is important to note that the SSAT considers each case on its merits, using its own processes and powers to obtain evidence and establish facts and then apply the legislation to the facts as they relate to that case. SSAT decisions will differ from case to case. The SSAT is not a court therefore its decisions do not create legal precedent. More information about the SSAT can be found at the website.

The CSA reviews all SSAT decisions to identify opportunities to improve its services and ensure its processes and policies are robust and accurate. CSA is committed to addressing any systemic deficiencies that may be identified by the SSAT.

CSA has provided comments on the steps it has taken to address some of the issues identified in recently published SSAT decisions.

CSA comments on SSAT decisions published on Austlii

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