SSAT decisions about the CSA

A range of decisions in relation to Child Support matters is published on the Australasian Legal Information Institute (AustLII) website. The decisions are published to assist public understanding of the operation of the Child Support Scheme and promote the transparency and accountability of the Child Support Agency’s decision-making processes.

The SSAT publishes its decisions in full to ensure that the full context and basis for the decision can be understood, however personal information and information which may identify individuals to a member of the public are removed. The names in these case examples have been changed to protect the privacy of customers.

It is important to note that the SSAT considers each case on its merits, using its own processes and powers to obtain evidence and establish facts and then apply the legislation to the facts as they relate to that case. SSAT decisions will differ from case to case. The SSAT is not a court therefore its decisions do not create legal precedent. More information about the SSAT can be found at the website.

The CSA reviews all SSAT decisions to identify opportunities to improve its services and ensure its processes and policies are robust and accurate. CSA is committed to addressing any systemic deficiencies that may be identified by the SSAT.

CSA has provided comments on the steps it has taken to address some of the issues identified in recently published SSAT decisions.

CSA comments on SSAT decisions published on Austlii

2009 | 2008 | 2007 | More information

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2009

Storch v Symonston (Estimate Reconciliation) [2009] SSATACSA 19 (3 September 2009)

The SSAT affirmed the CSA’s decision to reconcile the paying parent’s estimate of income. The SSAT found that there is no reason to exclude any amounts from the estimate reconciliation because it formed part of the parent’s child support income.

When a parent lodges an estimate of income they are required to tell the CSA of any changes to their circumstances that may affect the accuracy of their estimate. Parents are informed about their obligations in writing when an estimate of income is accepted by the CSA.

It is important for parents to notify the CSA when their circumstances change to ensure their child support assessment is accurate. The CSA must amend an assessment if a parent’s adjusted taxable income earned over the estimate period is more than their estimate.

Bolt v Dart (Care) [2009] SSATACSA 23 (7 September 2009)

The SSAT varied a decision made by the CSA in relation to the shared care arrangements of the children. This appeal was lodged on the basis that the care of one of the children was not shared. There was no dispute that one child was in the shared care of the parents.

New information was made available to the SSAT which enabled it to accurately calculate the number of nights the children spend with both parents.

Quan v Quan (Care) [2009] SSATACSA 20 (1 September 2009)

The SSAT set aside a decision made by the CSA assessing the paying parent as having regular care of the children. The CSA based the decision on a Court Order and also determined that one parent had not taken reasonable action to have the existing court order changed.

The SSAT was provided with a more recent Court Order than that used by the CSA., However, this was not relevant to the decision made by the SSAT. Both parents agreed that the Court Orders were not being adhered to and the SSAT made a care determination which reflected the actual care arrangements.

Jubel v Linot (Particulars of Assessment Mulit Case Allowance) [2009] SSATACSA 21 (24 August 2009)

The SSAT affirmed the CSA’s decision to reduce the child support payable in this case as a result of including a multi-case allowance.

If a parent pays or receives child support for two or more families, the CSA deducts an amount — called the multi-case allowance. The multi-case allowance recognises their responsibility for supporting their children in other child support cases. More information can be found in the Guide, Chapter 2.4.9 - Assessments when a parent has multiple child support cases.

Ebert v Gunter (Change of Assessment) [2009] SSATACSA 22 (14 August 2009)

The SSAT affirmed the CSA’s decision to set aside a Change of Assessment decision which had set the annual rate of child support payable at the minimum rate. Setting aside this decision resulted in the child support assessment being based on a formula assessment.

In making the original Change of Assessment decision the CSA was unable to contact one of the parents. The CSA encourages customers to provide up to date details when their circumstances change, including current contact details. This ensures the CSA can contact them to provide them with information about any changes or applications which may affect their child support assessment.

Pineheld v Smith (Change of Assessment) [2009] SSATACSA 18 (7 August 2009)

The SSAT set aside a decision made by the CSA, making a new decision about the adjusted taxable income of the paying parent and extended the period of the decision by another year.

The SSAT issued directions to the paying parent to provided additional financial information for the SSAT’s consideration. This, in addition to further information provided by the receiving parent, enabled them to make an informed decision about the paying parent’s financial resources.

The CSA encourages customers who participate in the Change of Assessment process to provide the best available and most accurate information about their financial circumstances. This in turn will assist the CSA to make informed decisions about a customer’s child support income.

Kopler (Change of Assessment) [2009] SSATACSA 24 (4 September 2009)

The SSAT affirmed the CSA’s decision not to reduce the paying parent’s child support payments based on the costs incurred to spend time with, or communicate with, the child. Neither the CSA nor the SSAT found that the paying parent’s costs to maintain contact exceeded the five per cent threshold required to amend an assessment.

A parent (or non-parent carer) can apply for a Change of Assessment in special circumstances when the costs of maintaining a child are significantly affected by high costs of enabling a parent to spend time with, or communicate with, the child. A parent’s costs are considered high if they total more than five per cent of the parent’s adjusted taxable income for the child support period.

More information can be found in the Guide, Chapter 2.6.7 - high costs in enabling a parent to spend time with, or communicate with, a child.

Lando v Waycrat (Change of Assessment) [2009] SSATACSA 25 (18 August 2009)

The SSAT set aside the CSA’s decision and adjusted the adjusted taxable income of the paying parent.

The paying parent provided additional information to the SSAT. However, they found that the information was not complete or in a format that was readily understood. The SSAT commented that the obligation to make a full and frank disclosure of all relevant information, in a way which can be readily understood, is the responsibility of the parents.

The appeal in this case was lodged and subsequently withdrawn by the paying parent. The process continued when the receiving parent applied to have the application re-instated.

Orchard v Orchard (Change of Assessment) [2009] SSATACSA 26 (31 August 2009)

The SSAT set aside the CSA’s decision and adjusted the child support payable to take into consideration the income of two of the children. The SSAT backdated its decision to ensure that the child support assessment was accurate for that period.

The SSAT received more up-to-date information about the three children included in the assessment and used this to make their decision.

If a child is in receipt of a ‘significant income’ a parent can make an application to change the child support assessment if they feel that the child’s income results in an unjust and inequitable amount of child support. The CSA will consider the financial resources of the child in the context of the income and asset position of both parents and the responsibility of the parents to maintain their children until they turn 18 years of age.

More information can be found in the Guide, Chapter 2.6.10 - Reason 4 - income of the child.

Horsewire v Horsewire (Change of Assessment) [2009] SSATACSA 27 (20 August 2009)

The SSAT set aside the CSA’s decision and adjusted the paying parents’ income used in the assessment. In addition to extending the period of time that the decision covered, the SSAT also found that the annual rate of child support payable should be increased to take into account both parents’ agreement for the child to have a private education.

The SSAT had additional information about the paying parent’s financial circumstances which enabled it to determine that the paying parent’s income should be set at a different amount to that set by the CSA.

When making a decision on a Change of Assessment application the CSA departs from the use of taxable incomes and considers all of the parents’ income and financial circumstances. The CSA encourages customers who participate in the Change of Assessment process to provide the best available and most accurate information about their financial circumstances. This in turn will assist the CSA to make informed decisions about a customer’s child support income.

Yong v Yong (Extension of Time) [2009] SSATACSA 17 (5 August 2009)

The SSAT set aside a decision by the CSA to refuse an application for an extension of the time to lodge an objection. The SSAT decided that the customer’s objection was lodged within the required timeframe.

Bronte v Cook (Change of Assessment) [2009] SSATACSA 13 (3 July 2009)

The SSAT affirmed the CSA’s decision to change the child support assessment. This was on the basis that the administrative assessment resulted in an unjust and inequitable level of child support because of the income, earning capacity, property and financial resources of the paying parent.

The CSA encourages customers who participate in the Change of Assessment process to provide the best available and most accurate information about their financial circumstances; this in turn will assist the CSA to make informed decisions about a customer’s child support income.

Free v Free (Change of Assessment) [2009] SSATACSA 15 (20 July 2009)

The SSAT set aside the CSA’s decision and set the applicant’s income at a higher rate. The SSAT found that an assessment based on the applicant’s taxable income would have resulted in an unjust and inequitable level of child support because of the income, earning capacity, property and financial resources of the paying parent.

The CSA encourages customers who participate in the Change of Assessment process to provide the best available and most accurate information about their financial circumstances; this in turn will assist the CSA to make informed decisions about a customer’s child support income.

Jackson v Jackson (3 Months Arrears) [2009] SSATACSA 16 (31 July 2009)

The SSAT set aside the CSA’s decision on the amount of opt-in arrears owed by the paying parent. Opt-in arrears occur when a paying parent fails to comply with a private child support arrangement and the receiving parent applies to the CSA to resume collection. A paying parent who applies for collection to resume can also apply for CSA to collect arrears for them. The SSAT found that there was evidence available of payments made by the paying parent towards child support during the opt-in period. This decision has reduced the arrears owed by the paying parent.

The CSA encourages customers that choose private collection as a way of transferring child support payments, to put their payment arrangement in writing, so both parents can see the details that have been agreed to. It’s also important to keep records so that customers can track what has been paid or received.

Ryan v Ryan (Change of Assessment) [2009] SSATACSA 12 (2 June 2009)

The SSAT set aside the CSA’s decision and adjusted the taxable income of both the paying parent and the receiving parent.

The CSA encourages customers who participate in the Change of Assessment process to provide the best available and most accurate information about their financial circumstances; this in turn will assist the CSA to make informed decisions about a customer’s child support income.

Xeno v Xeno (Extension of Time) [2009] SSATACSA 8 (25 February 2009)

The SSAT affirmed the CSA’s decision not to grant an extension of child support beyond the child’s 18th birthday because there were no exceptional circumstances to allow a late application by the receiving parent. The SSAT formed the view that a lack of knowledge that an application must be lodged before the child turned 18 did not amount to an exceptional circumstance. This decision highlights that unless there are exceptional circumstances, the receiving parent must apply after the child turns 17 but before their 18th birthday.

If your child turns 18 while attending full-time secondary school, you can apply to extend the child support assessment or agreement until the last day of the school year.

Hawkins v Ingham (Care Determination) [2009] SSATACSA 9 (23 March 2009)

The SSAT affirmed the CSA’s decision to base the child support assessment on the level of care on the care arrangements agreed upon by the parents in the court order.

Generally, a person’s percentage of care will be determined by the most recent care arrangements agreed upon by the parents (or the parent/s and a non-parent carer). This agreement might take the form of an oral agreement, a written agreement, a parenting plan or a court order. When a parent or non-parent carer advises CSA that the care is not taking place as provided for in the written agreement, parenting plan or court order, and they are unable to come to a new agreement, they may apply to the CSA for a below regular care determination or an interim care determination. For further information about care refer to Part 2.2 of the Guide.

Quigly v Stokes (Estimate Reconciliation) [2009] SSATACSA 10 (2 April 2009)

The SSAT affirmed the CSA’s decision to reconcile the paying parent’s estimate of income.

When a parent’s income changes, they may be able to update their existing adjusted taxable income by giving the CSA an estimate of their current income. More information can be found in the Guide, Chapter 2.5.1 – Estimates of Income.

Chapman v Etter (Care Determination) [2009] SSATACSA 14 (6 July 2009)

The SSAT set aside a decision by the CSA giving the paying parent below regular care. The SSAT received additional information which enabled it to accurately calculate the number of nights that the terms of the court order provided.

The SSAT also varied the care period determined by the CSA to take effect from the date of notification of the change in care. In WA ex–nuptial cases the care period is the twelve month period starting from the date the CSA becomes aware of a potential change in care.

The CSA acknowledges that establishing care arrangements can be a complex matter. The CSA is continually improving the technical capability of its staff and has a comprehensive training strategy to enhance staff understanding of child support legislation.

Zando v Zando (Change of Assessment) [2009] SSATACSA 11 (8 May 2009)

The SSAT affirmed the CSA’s decision to change the child support assessment. This was on the basis that the administrative assessment resulted in an unjust and inequitable level of child support because of the income, earning capacity, property and financial resources of the paying parent.

The CSA encourages customers who participate in the Change of Assessment process to provide the best available and most accurate information about their financial circumstances; this in turn will assist the CSA to make informed decisions about a customer’s child support income.

Mr Kelly v Ms Kelly (Change of Assessment) [2009] SSATACSA 7 (14 May 2009)

The SSAT set aside a decision by the CSA not to vary an assessment. New information was made available to the SSAT which enabled it to form the view that the formula assessment should be varied to take into account the customer’s special circumstances.

CSA encourages customers who participate in the Change of Assessment process to provide the best available and most accurate information about their financial circumstances; this in turn will assist the CSA to make informed decisions about a customer’s child support income.

Mr Mason v Ms Nicholls (Change of Assessment) [2009] SSATACSA 6 (11 May 2009)

The SSAT affirmed the CSA’s decision to change the child support assessment on the basis that the administrative assessment resulted in an unjust and inequitable level of child support because of the income, earning capacity, property and financial resources of the paying parent.

CSA encourages customers who participate in the Change of Assessment process to provide the best available and most accurate information about their financial circumstances; this in turn will assist the CSA to make informed decisions about a customer’s child support income.

Mr Long v Ms Long (Change of Assessment) [2009] SSATACSA 4 (2 April 2009)

The SSAT varied the CSA’s decision to set the paying parents income and increase the child support assessment amount. New information was made available to the SSAT which enabled it to form the view that the paying parent’s income should be set at a different level to the amount set by the CSA.

CSA encourages customers who participate in the Change of Assessment process to provide the best available and most accurate information about their financial circumstances; this in turn will assist the CSA to make informed decisions about a customer’s child support income.

Mr Pike (Extension of Time) [2009] SSATACSA 3 (13 February 2009)

The SSAT set aside a decision by the CSA to refuse an application for an extension of time to lodge an objection. The SSAT decided that there was merit to the applicant’s objection and it would be fair to grant the extension of time. The SSAT noted that Mr Pike may have misunderstood the CSA’s advice to him in relation to the process of obtaining an extension of time to lodge an objection.

Mr Fielding (Prescribed Non Agency Payments) [2009] SSATACSA 2 (29 January 2009)

The SSAT set aside the CSA’s decision not to credit a prescribed non-agency payment. The SSAT took the view that CSA’s policy to only credit compulsory school fees as prescribed non-agency payments was incorrect. The decision the SSAT made was to credit non-compulsory school fees, which were predominately payments associated with the children undertaking sports activities, as prescribed non-agency payments.

The CSA is currently reviewing the advice contained in The Guide with a view to ensuring that the policy is consistent with the legislation and the intent of the legislation.

Mr Dunbar v Ms Ellis (Additional Income Earned Post Separation) [2009] SSATACSA 1 (20 January 2009)

The SSAT affirmed the CSA’s decision not to exclude the paying parent’s additional income earned post separation. Both decisions were on the basis that the paying parent’s additional income was not a result of separation and would have been earned in the ordinary course of events.

Parents who earn additional income (earned, derived or received after separation) may apply to the CSA to have this excluded from their adjusted taxable income for the calculation of their child support assessment. More information can be found in the Guide, Chapter 2.5.2 - Additional Income Earned Post Separation.


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2008

Mr X v Ms X (Prescribed Non Agency Payment) [2008] SSATACSA 5 (9 December 2008)

The applicant, who has shared care of his children, was concerned that the children were suffering vitamin deficiencies. The applicant incurred costs associated with having the children’s blood tested. The applicant sought to claim these costs as prescribed non agency payments. The CSA refused the request on the basis that the costs were not fees for “essential” medical services. The SSAT affirmed this view.

Mr Collins v Mrs Collins (Three Months Arrears) [2008] SSATSCSA 9 (3 December 2008)

The SSAT set aside the CSA’s decision on the amount of opt-in arrears owed by the paying parent. This was on the basis that evidence was available of further payments towards child support for the opt-in period. In addition the CSA incorrectly reduced the opt-in arrears by an amount the paying parent paid in school fees. This decision has increased arrears owed by the paying parent.

Mr X v Ms X (Change of Assessment – Child’s Special Needs) [2008] SSATACSA 4 (28 November 2008)

The receiving parent made a Change of Assessment application on the grounds that they incurred additional expenses as a result of one of the children’s disability. The applicant lodged an objection in relation to the decision to set his child support income at a higher amount. The SSAT affirmed this decision.

Mr Hart v Ms Hart (Particulars of Assessment: Fixed Annual Rate) [2008] SSATACSA 7 (19 November 2008)

The SSAT affirmed the CSA’s decision that the paying parent’s income was not less than the threshold level which would indicate the child support assessment should be set to the minimum rate and therefore the paying parent should be assessed to pay the fixed annual rate. The SSAT considered the amount of the paying parent’s income as well as whether it would be unjust and inequitable for the paying parent to pay the fixed annual rate.

Mr X v Ms X (Level of Care) [2008] SSATACSA 3 (19 September 2008)

SSAT set aside the decision on the basis that CSA incorrectly used the care arrangements for the previous 12 months instead of looking prospectively at the care arrangements for the coming 12 months and using this information to establish the care percentages for the assessment from 1 July 2008.

CSA acknowledges that establishing care arrangements can be a complex matter. CSA is continually improving the technical capability of its staff and has a comprehensive training strategy to enhance staff understanding of child support legislation.

Mr Adams v Ms Barnes (Income Estimate) [2008] SSATACSA 6 (4 July 2008)

The SSAT affirmed the CSA’s decision to reconcile the paying parent’s estimate of income. The CSA did not reconcile the estimate promptly in this case and is working to improve the timeliness of estimate reconciliation for all customers.

When a parent’s income changes, they may be able to replace their existing adjusted taxable income by giving CSA an estimate of their current income. More information can be found in the Guide, Chapter 2.5.1 – Estimates of Income.

Mr X v Ms X (Change of Assessment – Earning Capacity) [2008] SSATACSA 2 (12 June 2008)

The applicant applied for a change of assessment and provided an estimate of income which CSA used to determine his child support income and liability for a set period. The receiving parent lodged a change of assessment which resulted in the applicant’s income being set at a higher rate. The applicant then lodged an objection to this decision which resulted in the CSA disallowing the objection. The SSAT affirmed this decision.

Mr X v Ms X (Change of Assessment - Matters Too Complex) [2008] SSATACSA 1 (25 February 2008)

The SSAT set aside a decision by the CSA to vary an assessment. The SSAT formed the view that the CSA should not have varied the assessment and instead should have determined the matter too complex and recommended the matter be referred to court for determination.

This case highlighted a number of issues concerning the treatment of complex financial arrangements; the lessons from the case have been brought to the attention of the relevant CSA business area. CSA acknowledges that going to Court is an expensive and complicated and often lengthy process for parents. CSA will use the information available at the time to make the best decision in relation to the circumstances at the time.


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2007

Mr X v Ms X (Non Agency Payments) [2007] SSATACSA 5 (14 December 2007)

The Tribunal set aside the CSA’s decision to credit non agency payments to a paying parent. The decision highlights the need for a review of the advice about the refusal to credit non agency payments contained in The Guide.

CSA is currently reviewing the advice contained in The Guide with a view to ensuring that the policy is consistent with the legislation and the intent of the legislation.

Mr X v Ms X (Residence) [2007] SSATACSA 4 (27 November 2007)

The SSAT set aside the CSA’s decision on the basis that there was sufficient evidence before the CSA to have allowed it to find that the applicant intended to be away from Australia for the foreseeable future.

CSA notes that significant new information was made available to the SSAT which enabled it to form the view that the applicant was not a resident of Australia for child support purposes. CSA has recently developed a specific training product to reinforce the lessons from this case and other cases related to residency.

Mr X v Ms X (Change of Assessment – Financial Non Disclosure) [2007] SSATACSA 3 (12 October 2007)

As a result of a change of assessment application, the CSA set the applicant’s child support income at a higher amount. The applicant objected to this decision and the objection was disallowed. In considering this application the SSAT requested further information about the applicant’s financial circumstances. The SSAT formed the view that the applicant was not a reliable witness and made contradictory statements about his earnings. The SSAT changed the CSA’s original decision and set the applicant’s income at a higher amount.

CSA encourages customers who participate in the Change of Assessment process to provide the best available and most accurate information about their financial circumstances; this in turn will assist the CSA to make informed decisions about a customer’s child support income.

Mr X v Ms X (Registrar Initiated Change Of Assessment – Self Employed) [2007] SSATACSA 2 (9 July 2007)

As a result of a capacity to pay investigation, CSA decided to increase the applicant’s child support income. CSA considered that the applicant, who employed his current partner, was overpaying the partner for the purposes of minimising his income. The SSAT set aside the decision on the basis that the wages paid to the paying parent’s partner were reasonable and there were no special circumstances present to have warranted a change of assessment. The SSAT noted that the letter sent to the applicant informing him of the decision to change his child support income fell short of providing the requisite information used to determine that the assessment should be changed.

In January 2008 the CSA made a number of changes to the process involved in this case. The changes have resulted in affected parents receiving a comprehensive statement of decision. The CSA is also committed to effective communication with both parents by phone rather than relying solely on written correspondence.

Mr X v Ms X (Extension of Time decision) [2007] SSATACSA 1 (15 May 2007)

The SSAT affirmed the CSA’s decision to refuse the applicant as extension of time to lodge an objection. The SSAT considered the factors that CSA took into account when it refused the extension of time. Factors included the reason for the delay; the merits of the objection and any prejudice to the other party that would be caused by granting an extension.

More information concerning application for extension of time can be found in The Guide at section 4.1.5: Extensions of time to lodge objections.



More information

CSA objections process - Social Security Appeals Tribunal.

SSAT decisions - Media backgrounder.

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