If you are living overseas
The CSA is only able to send money collected from the other parent and does not pay child support in advance. After collection, the money is disbursed internationally once a month. All payments collected in the relevant month are sent to the parent as one cheque the following month. For example, money received by the CSA in July will be issued by cheque in mid-August. The timeframe it takes to reach the receiving parent depends on their country’s postal system.
If you have an existing Australian bank account we can transfer payments into this account if this is your preferred option.
As a government agency, the CSA does not earn any interest on funds collected.
The CSA is unable to issue any form of emergency disbursement to our international customers overseas.
Funds are issued in the currency of the receiving country, not AUD. Please be aware that we are unable to disburse funds less than AUD $50.00. The only exception is when the case has ended and the final payment is less than AUD $50.00.
Currently the CSA cannot issue funds directly to a customer’s overseas bank account. We can only issue payments in the form of international drafts (cheques) and post to the address we have on our system, so it is important to keep your contact details up-to-date.