Role of employers

Your role is to make deductions of child support from payments made to any paying parent who is an employee or sub-contractor of your organisation, upon CSA's request.

Employers play an important role in helping CSA ensure children receive the support they are entitled to.

Before CSA asks you to make deductions of child support, you will be contacted to confirm the paying parent is an employee or sub-contractor of your organisation.

You will either be phoned or sent a questionnaire asking you to confirm:

that the employee or sub-contractor receives payments from you
their salary or wage or other payment details
how and when they are paid (pay cycle)
that the details we have of your business are correct.

It is important to be sure that the employee or sub-contractor details that you give to us are for the correct person.

If you receive a questionnaire, please fax or mail your completed reply to CSA, regardless of whether that person is employed by you or not. If the person is not employed by you, that will be all you will have to do

If the person is employed by you, CSA will send you a letter explaining how much child support to deduct. This letter will be titled either Schedule of Child Support Deductions or Notice Pursuant to Section 72A depending on whether the payments are made to an employee or to a sub-contractor. The letter is also dependent on the payer’s employment status (e.g. full-time, part-time or casual). A copy of this letter will also be sent to the employee or sub-contractor.

Changes in circumstances

You must notify CSA if any of the following changes occur:

The employee leaves or as soon as you become aware that your employee intends to leave.
The employee's pay cycle changes.
The employee's employment status changes e.g. from full-time to part-time work.
The business changes name or address, or your company merges with another company.
You vary the deductions you send to CSA (we need to know the reason for the variations).

CSA employer contact details.