• Child Support Agency
• Employers
• Paying child support deductions

Paying child support deductions

The CSA offers a range of payment options to provide your business with quick, secure and convenient methods for you to remit child support deductions.

We’ve centralised all phone, fax and address details to offer one national point of contact for employers to further streamline our service.

• Phone: 131 272 (this number remains unchanged)
• Fax: 1300 309 949
• Mail:
  CSA Employer Services
  PO Box 9815
  Melbourne Victoria 3001

This applies to all states and territories.

Bill Pay (BPAY)

A convenient bill payment service that lets you make a payment from your nominated bank account to us, via telephone or internet banking. BPAY payments can be made 24 hours a day, seven days a week.

To make BPAY payments you will need:

• Biller code: 201509
• Reference number: this is your 16 digit payment reference number (no spaces).

Electronic Funds Transfer (EFT)

This involves transferring funds from your nominated bank account to our bank account. Please ensure you enter your 16 digit payment reference number without spaces into the payment reference field. This will guarantee your payment is allocated correctly without delay.

EFT payments can be transferred to the following account:

Bank:	Reserve Bank of Australia
Account name:	DHS Official Administered Receipts CSA Account
BSB No:	092 009
Account No:	116755

To arrange payment through EFT or BPAY, please contact the CSA Payment Enquiry Line on 1800 241 272 and advise CSA that you want to establish EFT or BPAY for CSA payments.

If your payment is accompanied by a Child Support Deductions Report, or information about the break-up of the total deductions for more than one employee, you can still pay using EFT. However, you must mail, fax or email these other details directly to CSA or report the variations using CSAonline.

Direct Mail

Post your deductions to CSA with a payment advice slip.

Send deductions to:

CSA Employer Services
PO Box 9815
Melbourne Victoria 3001

This address applies to all states and territories.

When making cheque payments, please make cheques payable to: Child Support Agency.

At the Post Office (Bill Pay)

You can pay at a post office if your payment advice booklet has the message:
‘You can pay at any post office or post office agency‘.

The date you pay is treated as the date CSA receives the payment. The post office will always give you a receipt for cash payments and, if you request, a receipt for payments by cheque. However, there is a limit of $3000 on cash payments.

If your payment is accompanied by a Child Support Deductions Report and/or information about the break-up of the total deductions for more than one employee, you can still pay at the post office. However, you must mail, fax or email these other details directly to CSA, or report the variations using CSAonline.

Government EasyPay

A fully secure automated payment system that is available online or over the phone 24 hours a day using your MasterCard or Visa, credit or debit card. You can confirm your transactions at the time of payment and your payment will be credited to your account within 24 to 48 hours.

To make an online payment go to:
https://www.optussmartpay.com/governmenteasypay-csa/

Or to make a phone payment call 1300 676 420

.Note: Use of this service will incur a card payment fee. Details about the current fees are on the Government EasyPay website. Customers should check with their bank or financial institution for any other associated charges that may apply.