CSA...supporting separated families

CSA's Customer Commitment outlines the principles that support our delivery of quality customer service to you.

CSA has won the Government category in the inaugural Australian Privacy Awards.

This award acknowledges our strong commitment to protecting customers’ privacy.

The Care Estimator helps customers estimate the level of care they have of a child. It may be useful before accessing the Child Support/FTB Estimator.

It also helps determine whether you have enough care of a child to apply for child support, or need to advise CSA about a change to care arrangements.

Welcome to the July/August release of CSA's newsletter, designed to keep CSA customers informed about what's happening across the Child Support Scheme and the CSA.

A report about the 1 July changes to the Child Support Scheme. The report provides information about CSA customers’ child support assessments and Family Tax Benefit as a result of the changes.

More information about the changes to the Child Support Scheme is available in the CSA Scheme Reforms, Family Assistance Office and FaHCSIA websites.

A media release is available online.

For the 2007-08 financial year, all CSA parents (not just paying parents) must lodge a tax return unless your taxable income was less than $18,252 and you received an Australian Government pension, allowance or payment for the whole financial year.

View the CIS schedule to find the next information session near you.