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1. What information were you looking for on the CSA Website?

	Did you find this information?
	Yes No
	If Yes, how easy or difficult was it to find?
	Very Easy Easy Uncertain Difficult Very Difficult
	If No, where did you expect to find the information?


2. Did you encounter any problems while you were using the CSA Website?
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	If Yes, please give details:


3. What do you like about the CSA Website?


4. What don't you like about the CSA Website?


5. After visiting the CSA Website, did you call CSA?
Yes No
	If Yes, why?
	to clarify information to obtain more information to tell CSA about a change in your circumstances other (please specify):

6. Which of the following best describes you?
Customer of CSA Separated parent with no child support arrangements yet Separated parent with private child support arrangements (CSA not involved) Employer of a customer of CSA Other (please specify):


7. How often do you visit the CSA Website?
First Visit Daily Weekly Monthly Occasionally

8. How could the CSA Website be improved to serve you better?

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