Working with stakeholders

CSA has a range of ways to work closely with stakeholders.

We currently:

Conduct regular stakeholder face-to-face meetings – quarterly meetings with invited stakeholders where stakeholders can raise issues and be informed of CSA products and services.
Participate in online forums – CSA responds to member questions (where possible) posted on the Shared Parenting Council of Australia SPCA online forum.
CSA staff are partnering with stakeholder organisations to deliver child support information sessions, face-to-face to parents.
Conduct regular stakeholder surveys - to seek feedback on how we’re going.
Develop partnerships with organisations – current organisations include Boystown (Kids Help Line) and Australian Financial Counselling and Credit Reform Association (AFCCRA) and Beyond Blue.
Work together with stakeholders to develop and review our resources to support separated families. Recent projects include:
- My family is separating – what now? online tool, providing information and pathways through the family law system
- Family separation: a guide for teens
- A review of our Me and My publications
- The Parent’s Guide to Child Support
- The Employer’s Handbook
- Indigenous DVD