- Parents and carers
About you- Your child support
- Child support agreements
- Child support and the Family Courts
- Paying child support
- When things change
- When your circumstances change
- If you decide to give your relationship another chance
- Is your child turning 18 and still at school?
- Changing your child support in special circumstances
- If your income changes or is wrong
- Making care arrangements for your children
- Second families
- Estimating child support payments
- Our services for you
- Meeting your child support responsibilities
- Support for separated families
- The Parent's Guide to Child Support
CSA's online guide to administration of the new child support scheme
Access 2,400 support services for separated families
Subscribe to CSA media releases
Parents and carers
This section provides useful information about your child support options, your rights, your responsibilities, and how we and other services can support you after separation.
You can navigate to different parts of the Parents and carers section using the menus on the left-hand side of the page or by clicking on the hyperlinks below.
Click here if you would like to read information about the child support formula.
About you
Provides specific information about circumstances you might be in, for example if you receive Family Tax Benefit, parents in prison and non-parent carers.
Your child support
Provides information about how to apply for child support, spending time with your children, and your child support options for example how to arrange child support independently.
Child support agreements
Provides information about the different types of formal agreements you can make for child support.
Child support and the Family Courts
Provides information about the role of the Family Courts, parentage testing, court orders for child support and court orders for care.
Paying child support
Provides information about making private payments, asking us to transfer payments, and getting direct or third-party payments credited as child support.
When things change
Provides information about the types of changes you need to tell us about and the options available to ensure your child support accurately reflects your circumstances.
Our services for you
Provides information about your choices for service (CSAonline, phone and face-to-face), if you don’t agree or are unhappy with a decision, our Customer Commitment, and how to change your child support in special circumstances.
Meeting your child support responsibilities
Provides information about how we collect and enforce child support, and what you can do to help us help you.
Support for separated families
Provides information about the support, counselling and advocacy services available to parents and children after separation.
The Parent’s Guide to Child Support
The Parent's Guide to Child Support publication is an important ongoing reference guide for separated families about their child support options and choices. It provides parents with useful information about the Child Support Scheme, the range of services we offer, and parents' rights and responsibilities.
