What you can do to help us, help you

We always welcome information about parents who are avoiding their responsibilities, in particular where they work or live.

Tell us immediately about any changes to your circumstances

To ensure your child support assessment reflects your current situation, you need to tell us about any changes to your circumstances such as care arrangements, income, employment status or your address details.

We also encourage you to get in touch with us if you think you have information that will help us collect child support for your children or others. For instance:

If you know a parent who owes outstanding child support payments is planning to leave the country

In some cases, we can stop them leaving Australia until they make those payments or come to an arrangement with us. Learn more about how CSA can stop parents leaving Australia.

If you believe the other parent has income we do not know about

We are legally able to investigate a parent's financial situation. We work with other government agencies to gain additional information.

If you know a person who is avoiding their child support payments

Let us know or call the Australian Government Fraud Tip-off line on 131 524.

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