Frequently asked questions

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Q: When does child support end?
A: Child support will end in a range of circumstances. Typically child su...
Updated: 23 Sep 2009

Q: How do you work out what my income is?
A: Several types of income are taken into account when working out child suppo...
Updated: 23 Sep 2009

Q: Are my assets included as part of my income?
A: No. Your immediate assets such as properties, vehicles or furniture for exa...
Updated: 23 Sep 2009

Q: What information do you use to work out my percentage of care?
A: We use the details that we receive from both parents to work out how much c...
Updated: 23 Sep 2009

Q: Who decided how much children cost?
A: In 2005, an independent Child Support Taskforce and Reference Group conduct...
Updated: 23 Sep 2009

Q: What if I don’t agree with CSA’s care decision?
A: If you disagree with the information we have about your care arrangements, ...
Updated: 23 Sep 2009

Q: How do I work out how much care I have of my children?
A: There is a care estimator available to help you work out how much care you ...
Updated: 23 Sep 2009

Q: What is a child support assessment?
A: When you contact CSA we can make an administrative assessment for your chil...
Updated: 23 Sep 2009

Q: How do my care details affect how CSA calculates child support?
A: The child support formula uses the percentage of care that each parent has ...
Updated: 23 Sep 2009

Q: What if the number of nights you are currently using is wrong?
A: We will need you to call us so we can update your details with the correct ...
Updated: 23 Sep 2009