The Child Support Agency and Family Assistance Office alignment of care

The Australian Government recently announced plans to improve the process and align the rules used for determining care levels for separated parents who are both child support and family assistance customers.

What is alignment of care?

At the moment, the Family Assistance Office and the Child Support Agency (CSA) use different rules to determine the level of care used to calculate your family assistance and child support payments.

The alignment of care will allow a single determination of care, using one set of rules, to be made for both family assistance and child support purposes.

If you’re a separated parent you will be able have your care determination, or any update to your care arrangements, made by one agency, either the Family Assistance Office or the CSA. The other agency will simply recognise the change and update your details.

However, until 1 July 2010, you will still need to tell both CSA and the Family Assistance Office about any changes to your care arrangements. If you do not tell both offices about the change, your child support assessment or Family Tax Benefit calculation may continue to be calculated on your previous care arrangements.

Why is the CSA and Family Assistance Office aligning care?

Aligning the determinations of care between the CSA and the Family Assistance Office will provide consistency in decisions about the level of care being provided by parents for customers dealing with both agencies.

By aligning the rules for determining care levels, the Government aims to reduce conflict between parents and remove the strain put on parents who have to deal with two agencies, and two different sets of rules.

When will the changes be implemented?

These changes will be implemented from 1 July 2010. It will apply to all care determinations made on or after 1 July 2010.

Why do I have to wait until 1 July 2010?

There will need to be changes to the family assistance and child support legislation to provide for the new alignment of the care rules.

Also, CSA and the Family Assistance Office need to make sure the systems are in place to allow the automatic transfer of your care arrangements between each agency.

What do I need to do?

You don’t need to do anything. These changes will be implemented from 1 July 2010. These changes will apply to all new care determinations made on or after 1 July 2010.

Until 1 July 2010, you will still need to tell both CSA and the Family Assistance Office about any changes to your care arrangements.

Where can I get more information?

More information and a fact sheet is available online at www.fahcsia.gov.au

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