Welcome to Child Support

This website is moving to humanservices.gov.au

Customer information about Child Support will move across to humanservices.gov.au in June.

Read more about the website move.

Federal Budget 2012-13

The Federal Budget 2012-13 was announced on Tuesday, 8 May 2012. Federal Budget information is available on humanservices.gov.au.

CSAonline – have you had your say?

We are currently asking our customers for their opinions and suggestions about CSAonline in an online survey. Your feedback is important and will help us make improvements to this service in the future.

To complete the survey, which is quick and anonymous, log in to your CSAonline account and follow the survey link.

If you don't have a CSAonline account you can register for this secure online service or by calling us on 131 272*.

Please note: this survey is available to individual customers only.

*Call charges may apply.

Telephone self service – tell us what you want on speechbubble!

The Department of Human Services will be running speechbubble, an online forum, from Tuesday 15 May to Friday 25 May. Tell us what services you'd like to access via telephone self service, how you want to get support when using telephone self service, and other preferences that would encourage you to use it more frequently.

Start participating now! Visit humanservices.gov.au/speechbubble

Save time using online services

Are you an existing CSAonline customer? Next time you log in to your CSAonline account you will be redirected to register for an australia.gov.au account.

You can then link your Department of Human Services accounts together to give you one user ID and password to access Child Support, Centrelink and Medicare Online Services.

For Employers and Financial institutions, there is no change to your existing login process. Please log in to CSAonline as normal.