CSA is responsible for administering Australia’s Child Support Scheme, supporting
separated parents to transfer payments for the benefit of their children.
Deductions can be made from parent’s wages or salaries to pay child support.
You can ask the CSA to organise this directly with your employer. This is a convenient,
reliable and worry–free payment option.
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Late last year David Richmond AO, conducted a review of decision making and quality
assurance processes in the Child Support Agency. The report examined the appropriateness,
effectiveness and efficiency of the Agency’s service delivery model and its
processes and procedures.
His recommendations focus on improving agency performance through better support
for staff making decisions, clearer lines of accountability and responsibility and
greater attention to resolving customer problems at the first opportunity.
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The CSA has an online community services directory to assist families experiencing
separation. Postcode and category search functions connect parents, youth or non–parent
carers with relevant, local support services.
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Part of the popular ‘Me and My’ series, the ‘Me and
My Kids’ booklet provides tips and hints to help parents maintain and
build their relationship with their children following separation. This booklet
is available in several languages, online and in audio format. Take a look.
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